Pilixo's first of its kind HTML5 based Remote Access is a truly “Cloud” architected solution that allows admins to quickly and easily connect from any browser on any device without the need for plug-ins or VPNs. All of this is possible without sacrificing features you would expect to find in an enterprise level remote control solution. With Pilixo Remote Access, you can quickly and easily connect to a remote device that supports Windows or Mac OS. Once authenticated, you have the ability to control a remote device with access to all of its resources and transfer files between these devices. Connection to the device is quick and secure, and may be performed in attended or unattended scenarios.
Providing the confidence of a secure remote desktop connection is a top priority of Pilixo. Two factor authentication has been implemented to insure only authorized individuals have the ability to establish a remote control session. Additionally, multi-tiered AES-128 encryption is utilized throughout the solution to prevent hijacking of the application or accessing the contents of the data stream from unwanted outside forces.
Multi-Platform
Pilixo Remote Access supports cross-platform communication for a variety of device combinations. From any device connected to the internet, admins can access any remote device running Windows or Mac os. Out in the field and need to gain access to a remote device from your smartphone or tablet? No problem. As long as your smartphone or tablet can connect to the internet you can initiate a remote control session quickly and easily from your browser of choice with no need to load plug-ins or VPN connection.
Multiple monitor support
Allows admins to view and interact with multiple monitors of a remote device. Admins have the option to gather all content across multiple monitors into a single view or select any of the monitors you would like to narrow your focus. If some or all monitors support ultra-high resolution, not a problem. With automatic resolution scaling, the content of the ultra-high resolution monitor is converted to a resolution compatible within the display of the admin's device.
File Sharing between Devices
Need to move data files between devices? Easily done with Pilixo Remote Access. Simply select the file(s) you would like to transfer from a remote device and press the download icon. Alternatively you can drag-and-drop the files between the devices. File transfer status is available from the control panel to keep you updated on the progress of transfers.
Unattended Remote Control
Would you like to remote control a remote server or device where the user is not available? This is a standard feature for Pilixo Remote Control. Any device displayed in the dashboard showing an “online” status can have a remote control session established without the need to have a person involved on the target device. You will have full administrative rights to the remote device allowing you to perform all necessary actions required to get your work done.
Collaborate
Need to share your remote control session with other authorized admins? Pilixo Remote Access allows unlimited number of admins to connect to the same device at the same time. This is accomplished by admins connecting to the same device concurrently from the dashboard. Once connected, admins have full access to remote control capabilities and may collaborate over the same user session.
Easy Deployment
Pilixo Remote Access allows an unlimited number of devices to be enabled for instant remote control access. This is accomplished by installing Pilixo on the devices your admins manage. This can be accomplished by running the installation manually, leveraging automation of your desired RMM tool, or via Active Directory software deployment using MSI package. Once the installation is complete, devices will appear in the Pilixo Remote Access dashboard and are instantly available to establish a remote control session. Audit details of deployed endpoints are also available at your fingertips. Audit data is collected at the time of installation and continuously updated automatically.
Flexible Device Search
With the ability to have an unlimited number of devices available for instant access, providing an easy way to filter devices you are interested becomes a 'must have'. Pilixo Remote Access supports tagging of devices, allowing the ability to organize and group devices in a view with extremely flexible search capabilities. For example, let's say an admin wants to identify all Mac versus Windows devices for a specific department in an organization. Simply define a tag for the department and associate endpoints to that tag. Then using the pre-built Windows and Mac tags along with the new department tag, filter the view for the devices of interest. Each unique combination of tags will list the matching devices in the dashboard. The search argument may contain tags and/or device properties, making the ability to narrow down results quickly. You can also save a search filter for future use.
Multi-Tiered Organization
If you are an MSP and want to separate management of companies you provide service, this is easy done with Pilixo. Leveraging a free Pilixo add-on called MSP Admin, sub organizations with unique admins can be created for each of the companies you support. Additionally, admins of the MSP organization at the top tier can have access to support all sup org accounts, giving you the flexibility to provide access to team members or customers to work efficiently from one platform.